{"xsrfToken":"925903a69a08e843bac934a375256a879dea4eb7_lout","branding":{"id":"1","key":"snf","name":"Snoofa","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#172b33","headerLinkHoverBGColor":"#172b33","headerBadgeColor":"#172b33"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"How can we help you today?","sharedPortalName":"Snoofa Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How can we help you today?","sharedPortalName":"Snoofa Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#264653","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"snf","projectId":10005,"serviceDeskId":1,"name":"Snoofa","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"3","name":"Auctioneering Advice","descriptionHtml":"","callToAction":"Auctioneering Advice","introHtml":"<p>Do you need advice on running auctions or creating efficiencies in your auction house? We're auctioneers, we can help.</p>","icon":10499,"iconUrl":"https://snoofa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[1],"key":""},{"id":"9","name":"Change Request","descriptionHtml":"<p>Do you see a place where Snoofa could do better? Have you got any ideas for new features that might benefit the Snoofa community? Please fill in the form below and we'll see what we can do. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Change Request Acceptance Criteria</b><br class=\"atl-forced-newline\">1️⃣ There is a descriptive summary.<br class=\"atl-forced-newline\">2️⃣ There is a business objective and a clear need for the change.<br class=\"atl-forced-newline\">3️⃣ Definition of done has been established.<br class=\"atl-forced-newline\">4️⃣ Impact on other parts of the system has been analyzed and understood.</p>","callToAction":"Change Request","introHtml":"<p>See a place where Snoofa could do better? Have you got any ideas for new features that might benefit the Snoofa community? Let us know and we'll see what we can do.</p>","icon":10498,"iconUrl":"https://snoofa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"6","name":"Report a Bug","descriptionHtml":"","callToAction":"Report a Bug","introHtml":"<p>Are you having any issues with Snoofa? Is something not working as it should? Get in touch to ask for help.</p>","icon":10476,"iconUrl":"https://snoofa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"1","name":"Support Request","descriptionHtml":"","callToAction":"Support Request","introHtml":"<p>Get in touch with us about anything! If you're having a problem, have an idea or you simply have a question, let us know and we'll give you a hand.</p>","icon":10472,"iconUrl":"https://snoofa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://snoofa.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[9,6,1,3]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c7852418-fee7-322d-80b8-766d738e800f","appLinkName":"System Confluence","appLinkUrl":"https://amati-instruments.atlassian.net/wiki","spaceKey":"SNF","spaceName":"Snoofa","spaceUrl":"https://amati-instruments.atlassian.net/wiki/spaces/SNF","isServer":false},"labels":[],"projectKey":"HELP","serviceDeskId":1,"kbLinkDomainURLs":["https://snoofa.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"How can we help today?","userLanguageMessageWiki":"","defaultLanguageHeader":"How can we help today?","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNDMwYmI1Yy00OWViLTQ3OTYtODJhYS0zMjY3MzhlZjcxMzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDAzODU2OTQsIm5iZiI6MTc0MDM4NDQ5NH0.Kg2csEfxUDSHDfLDHcKggJVCswcDJZKKE7GZzfbzfq8","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"d430bb5c-49eb-4796-82aa-326738ef7136","tokenDurationInMins":20}},"kbPage":{"id":452788345,"title":"Enable two-factor authentication \uD83D\uDD10","url":"https://snoofa.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/452788345","space":{"key":"SNF","name":"Snoofa Public","id":246546438},"serviceDeskIds":[1],"appLinkId":"c7852418-fee7-322d-80b8-766d738e800f","idInString":"452788345","projects":[{"projectId":10005,"serviceDeskId":1,"portalId":1}]}}